Shipping policy

Notes:

Shipping is not available for P.O. Boxes and APO/FPO addresses.

After the order has been paid, the production team needs 1-3 days to process your order. You will receive a notification once your order has shipped.

In most cases the package will be delivered  within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions, product availability, and other external factors. Please refer to the tracking information or order status email updates for the most accurate delivery date.

if your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify and investigate within 7 days after the shipment was marked delivered by the carrier.

Last updated February 5th, 2023